Terms & Agreements

WHAT WE AGREE ABOUT

 

DreamMaker Destinations is acting in good faith as an intermediary between suppliers and travelers for the purchase of travel related products such as, but not limited to, air and ground transportation, hotel/resort accommodations, tours, cruises, vacation packages, and travel insurance.

 

DreamMaker Destinations researches a variety of suppliers and their products for each trip request.  Only known or reputable suppliers are used in trip planning, but DreamMaker Destinations has no control over individual suppliers and doe not participate in running their businesses, determining their policies or procedures or determining their terms and conditions.  DreamMaker Destinations will do everything possible to verify the quality of services provided, but travelers shall hold DreamMaker Destinations harmless and not responsible for any supplier omissions, errors, or illegal acts committed by the travel supplier or their employees.

 

Travel insurance will be offered, and if declined, traveler(s) shall hold DreamMaker Destinations harmless and not responsible for issues out of our control before or during travel that cause traveler inconvenience, pain or suffering, such as but not limited to known or unexpected trip interruptions, delays, lost documents, damages to personal property, civil/social /labor unrest and/or disputes, climactic weather conditions, terrorist activities, construction problems or other conditions that interrupt or prohibit travel.

 

Travelers are responsible for holding safe all travel documents, money, and credit cards, for satisfying proper inoculation and vaccine requirements, for verifying existing flight schedules and satisfying entry requirements for each destination.

 

Traveler(s) shall hold DreamMaker Destinations harmless and not responsible for any liabilities incurred from unauthorized or fraudulent use of credit card information used to book reservations.  All money or credit card information given to DreamMaker Destinations is passed on to suppliers except for agent fees and commissions.  Any refunds due traveler(s) from suppliers or issued to traveler(s) and received by DreamMaker Destinations shall be forwarded to the client, less any fees or monies owed to DreamMaker Destinations.

 

DreamMaker Destinations shall make every effort to offer reasonable travel options as per client request.  DreamMaker Destinations will forward payments to suppliers as received from the traveler(s).  DreamMaker Destinations will check all travel documents, forward them in a timely manner, and assist with any reasonable requests for additional information not outlined in these terms and conditions such as, but not limited to, destination information, country entry requirements, documents necessary for travel, and supplier terms and conditions.

 

In the unlikely event of supplier failure, traveler(s) shall hold DreamMaker Destinations harmless and not responsible for supplier insolvency, receivership, bankruptcy, or liquidation.  DreamMaker Destinations will assist in providing substitute arrangements. 

 

Any disputes with travel arranged by DreamMaker Destinations will be handled in a a timely manner.

 

This contract is governed by the laws of Ohio.

 

 

 ​Donna Zabel, DreamMaker Destinations

dz@dreammaker.org  |  330.689.1920  |  Munroe Falls, OH

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